Frequently asked questions
Can we just turn up to one of your houses and ask to look round?
No, viewings are by appointment only, and are normally with the Landlord. This is for the safety of the current tenants, but also so that you can ask any questions and have a chance to meet your potential new landlord.
If we like a house, can we reserve it?
You can reserve a house by signing the contract and paying the deposit. At this point, the house is legally yours for the time stated on the contract.
When do we pay rent?
We normally collect rent quarterly on 1st Oct, 1st Jan, 1st Apr & 1st Jul. However we do know that the student loans company can be a bit rubbish on getting loans to you on time, so are flexible to help out.
How do we pay the rent?
You will receive an invoice from our billing system for each rent payment. That includes the bank details for a BACS transfer.
Do you hold a deposit?
We take £100 deposit per person (£200 for Ashleigh Drive, Forest Road and Radmoor Road). This is taken to ensure that no damage is done to the property and is normally returned at the end of the year.